Domestic Long Distance Rates

Rates And Services Schedule

This Rates and Services Schedule ("Schedule") contains terms, conditions and rates for SLD's domestic long distance services, known as Message Telecommunications Service.

Message Telecommunications Service is a measured, duration and distance-sensitive switched service. This service is offered to customers for their direct transmission of voice, data and other types of telecommunications within the United States.

For the purposes of this Rates and Services Schedule and in compliance with federal law, the United States includes the continental United States, Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam and all other U.S. territories and possessions.

Rules and Regulations

Subject to the terms and conditions of this Schedule and the Shenandoah Long Distance Service Agreement, the company offers service to any person, firm, corporation or other entity that wishes to become a customer and meets the criteria for service.

Limitations

A request for service may be temporarily refused or limited because of system capacity limitations. Service is subject to transmission limitations caused by atmospheric, geographic and other environmental conditions. Service is offered subject to the availability of the necessary facilities and/or equipment and subject to the provision of this Schedule. The company reserves the right to discontinue service when necessitated by conditions beyond its control.

The company does not undertake to transmit messages, but offers the use of its facilities when available, and will not be liable for errors in transmission or for failure to establish connection.

Terminal Equipment

The company's facilities and service may be used with or terminated in terminal equipment or communications systems such as a PBX, key system or single-line telephone. Such terminal equipment shall be furnished and maintained at the expense of the customer. The customer is responsible for all costs associated with customer-provided equipment, premises wiring and other third-party utility costs incurred in the use of Shenandoah Long Distance service.

When such terminal equipment is used, the equipment shall comply with the generally accepted minimum protective criteria standards of the telecommunications industry, and the customer shall be responsible for compliance with FCC rules, 47 C.F.R. Part 68.

Failure to Pay

In the event that a lawsuit is brought by the company, or an attorney is retained by the Company to collect any bill or enforce the terms of the Shenandoah Long Distance Service Agreement or this Schedule against a customer, that customer shall be responsible for payment of full reasonable attorney's fees, court costs, costs of investigation and any and all other related costs and expenses incurred by the company in connection therewith. Collection procedures and the requirement for a deposit are unaffected by the application of a late payment charge.

Timing of Calls

The initial period for telephone connections between all points is one minute. All additional period prices are for each additional minute or any fraction thereof that the telephone connection continues beyond the initial period.

Unless otherwise specified, the minimum call duration for a completed call is 60 seconds. Calls that begin in one rate period and terminate in another will be billed at the rate applicable to the number of minutes in each rate period. Unless otherwise specified, the duration for each call for billing purposes will be rounded off to the nearest higher minute.

Time-of-day rate periods as are follows: Daytime rates apply 8 a.m.-5 p.m. Monday-Friday. Evening rates apply 5 p.m.-11 p.m. Sunday-Friday. Night/weekend rates apply 11 p.m.-8 a.m. Sunday-Friday and 8 a.m.-5 p.m. Sunday and Saturday.

During the holidays as listed in the Definitions section, evening rates will apply for all hours, except when a lower rate (i.e., night/weekend) would otherwise apply.

Directory Assistance/Operator Services

Directory assistance and operator services will be provided by the Local Exchange Carrier or other Interexchange Carriers. The customer will be billed usage at the appropriate rate when a call is placed from its telephone to directory assistance. Operator assistance is not provided by the company. Customers can access other interexchange carriers to place operator-assisted calls.

Rate Tables

  1. Standard Discount Plan for Message Telecommunications Services
  2. The following rates are for customers not signed up for a specific SLD calling plan. To calculate long distance charges, SLD first determines the category for the type of long distance call (A, B, C or D). SLD then applies the minute of use charge for the appropriate time period for that category. Finally, SLD applies the discount rate found in Part E, depending upon the total amount of long distance usage for the monthly billing cycle.

    1. IntraLATA/intrastate
      These rates are for long distance calls made from a telephone number within a Local Access and Transport Area ("LATA") and within a state to another telephone number within that same LATA and state. This category includes all long distance calls made within LATA 929 in Virginia. Toll calls within LATA 929 are calls placed between SLD exchanges in Shenandoah County and SLD exchanges in Rockingham County. These rates are applicable to telephone numbers assigned to both residential and business customers.
      Day/Peak Evening/Off-peak Night/Weekend
      First minute Each additional minute First minute Each additional minute First minute Each additional minute
      $.28 $.28 $.26 $.26 $.16 $.16

    2. InterLATA/intrastate
      These rates are for long distance calls made from a telephone number in one LATA to a telephone number in another LATA, but both numbers are within the same state. This category includes all long distance calls made from Shenandoah County to other counties within the state of Virginia. These rates are applicable to telephone numbers assigned to both residential and business customers.
      Day/Peak Evening/Off-peak Night/Weekend
      First minute Each additional minute First minute Each additional minute First minute Each additional minute
      $.26 $.26 $.17 $.17 $.15 $.15

    3. InterLATA/interstate residential
      These rates are for long distance calls made between LATAs and between states from telephone numbers assigned to residential customers.
      Day/Peak Evening/Off-peak Night/Weekend
      $.30 $.25 $.16

    4. InterLATA/interstate business
      These rates are for long distance calls made between LATAs and between states from telephone numbers assigned to business customers.
      Day/Peak Evening/Off-peak Night/Weekend
      $.5386 $.5386 $.5386

    5. Volume Discount Plan
      The company applies a volume discount off the aggregate monthly charges for dialed Message Telecommunications Services billed pursuant to A, B, C or D, above.
      Total amount of monthly charges Percentage of discount
      $0-$25 2.5%
      $25.01-$100 5%
      $100.01-$250 7.5%
      $250.01-$500 10%
      $500.01-$1000 12.5%
      $1000.01 and up 15%

  1. SLD Special Calling Plans for Message Telecommunications Services
    1. SLD Penny Plan
      When a customer signs up for this plan, all long distance calls from Shenandoah County to Frederick, Warren and Rockingham counties are $.09 per minute. All other calls are $.20 per minute. All calls are billed in six-second increments. No other discounts are applied.
    2. SLD Penny Plan USA
      When a customer signs up for this plan, all long distance calls to anywhere in the United States are $.15 per minute. All calls are billed in six-second increments. No other discounts are applied.
    3. Promotional Discounts
      SLD may, from time to time, offer promotional discounts. Such discounts will be for a specified period of time, will not exceed published rates and will be offered to all qualifying customers on a non-discriminatory basis, under any rules prescribed by the Federal Communications Commission or the Virginia State Corporation Commission.

Definitions

SLD is used throughout to refer to Shenandoah Long Distance Company.

authorized user: A person, firm, partnership, corporation or other entity who is authorized by the customer to be connected to and utilize the company's services under the terms and regulations of this Rates and Services Schedule.

company: Whenever used in this contract, "company" refers to SLD, unless otherwise specified or clearly indicated by the context.

customer: A person, firm, partnership, corporation or other entity which utilizes the services provided by the company. A customer is responsible for payment of charges and for compliance with all applicable terms of this Rates and Services Schedule and the Shenandoah Long Distance Service Agreement.

holidays: Holidays observed by the company are New Year's Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and Christmas Day.

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